1. General questions
What is the status of my order?
Can I change my order?
Where do you ship?
How long does it take to ship my order?
2. Payment
What payment methods do you accept?
Which currency will I be charged in?
Do you offer 3 or 4 times payment option?
3. Shipping
Where do you ship?
How long does it take to ship my order?
Do you offer fast shipping?
How can I track my package?
What if I’m not home?
Will I pay taxes for international shipping?
4. Returns
Do you accept returns?
Can I exchange an item?
Are returns free?
How long does it take to process a return?
5. Other questions
Do you offer a referral program? How does it work?
Do you have physical stores?
Is there a warranty?